Frequently Asked Questions

What services do you offer?

Rachel and Jane both provide functional capacity assessments and reports for the NDIS. We can also complete progress reports or help you at your NDIS planning review. Rachel and Jane provides capacity building support and on going therapy. Rachel can work alongside you, your loved ones and other health professionals. Please refer to our OT services section of this website for further information.


Can you travel to me?

Yes, Rachel and Jane complete home visits or sessions in the community within 45 minutes of Graceville Brisbane. Travel is charged at up to $48.50 each way and 0.99 cents per kilometre. Jane is based on the Northside of Brisbane.

Rachel and Jane offer telehealth Australia wide if you are not based in Brisbane. This is usually completed via Microsoft Teams video chat.


Do I need a referral for my appointment?

Yes please. It is helpful for Rachel to have information about your location, NDIS number, plan manager details if applicable, what your goals are and who is in your support team etc. This will enable us to determine who is the best fit for you to work with. Please click the referral button on this website to fill out your details and then Rachel will get in touch. Your support coordinator, support worker, family member or General Practitioner could help you complete this form if you need.


Can I see you through Medicare subsidised appointments?

Yes Rachel offers medicare subsidised appointments for Occupational Therapy. You can get in touch with your General Practitioner to discuss this and obtain a referral. You will need to complete your medicare claim following the appointment to receive your reimbursement. These appointments can be completed at your home (with travel fee), somewhere in the community that you feel comfortable or in Graceville as Rachel can hire a therapy room as required.